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A wunch of bankers : a year in the Hayne Royal Commission / Daniel Ziffer.

A wunch of bankers : a year in the Hayne Royal Commission / Daniel Ziffer.
Item Information
Shelf Location Collection Volume Ref. Branch Status Due Date Res.
332.10994 ZIFF
Adult Non Fiction Quick Browse   Double Bay . On Loan . 1 Nov 2019
. Catalogue Record 814326 ItemInfo Beginning of record . Catalogue Record 814326 ItemInfo Top of page .
Catalogue Information
Field name Details
ISBN 9781925849363 (paperback)
Author Ziffer, Dan
Title A wunch of bankers : a year in the Hayne Royal Commission / Daniel Ziffer.
Publisher/Date Brunswick, Victoria : Scribe Publications, 2019.
©2019
Pagination etc. 362 pages ; 24 cm.
Summary Note It wasn't even the long list of scandals exposed to a horrified nation -- charging fees to dead people, ignoring blatant conflicts of interest, and taking $1 billion from customers in fees that banks were never entitled to. What made it so fascinating, so heart-breaking, and so enraging was the procession of faces through the witness box, and the team of counsel gazing into the dark heart of banking. Tearful victims, blank-faced executives, hapless regulators, and a couple of utter charlatans all had their day in court, watched by an audience of millions, and revealing -- in their stories -- the material to justify re-shaping the multi-trillion dollar financial services industry that forms a pillar of Australian life. A Wunch of Bankers covers not just the big shocks, but the small moments -- lost in the flurry of daily reporting -- that reveal how companies have used the law, limp enforcement, and basic human behaviour to take advantage of customers. Is there a phrase that judges how much life-insurance spruikers in call centres can terrify you about your impending death -- and the grief-stricken ruins of an estate you'll leave for your bereaved family -- while still being legal? Yes, there is. Was there a meeting in which a bank's executives ignored a warning of "Extreme" from its chief risk officer, to embark on an illegal scheme that accrued
Subject Australia. -- Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry
Banking law -- Australia
Financial services industry -- Corrupt practices -- Australia
Investment advisors -- Moral and ethical aspects -- Australia
Consumer protection -- Australia
Banks and banking -- Corrupt practices -- Australia
Corruption investigation -- Australia
Banks and banking -- Australia
Consumer complaints -- Australia
Consumer satisfaction -- Australia
Consumers -- Australia -- Attitudes
Shelf Location 332.10994 ZIFF
Catalogue Information 814326 Beginning of record . Catalogue Information 814326 Top of page .