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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
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Catalogue Record 625895
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Catalogue Record 625895
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Catalogue Record 625895
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Catalogue Record 625895
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Item Information
Shelf Location
Collection
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Status
Due Date
158.2 DALE
Adult Non Fiction
Double Bay
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On Loan
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15 Apr 2024
158.2 DALE
Adult Non Fiction
Paddington
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On Loan
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26 Mar 2024
Reserve $3.30 Adults, $1.75 Children, VIP, Pensioner or Senior Card holders
Catalogue Record 625895
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Catalogue Record 625895 ItemInfo
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Catalogue Record 625895 ItemInfo
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Catalogue Information
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Details
Record Number
625895
ISBN
1416595481
9781416595489 9781847377647
Author
Dale Carnegie Training
Title
The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
Edition
1st Fireside trade paperback ed.
Publisher/Date
New York : Simon & Schuster, 2009.
Pagination etc.
viii, 240 p. ; 22 cm.
Series
Dale Carnegie training
A Fireside book
Contents note
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
Subject
Interpersonal relations
Interpersonal communication
Assertiveness (Psychology)
Communication
Corporate Author
Dale Carnegie Training (Firm)
Simon and Schuster, inc
Shelf Location
158.2 DALE
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Extra information
Catalogue Record 625895
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Catalogue Information 625895
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