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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.

Item Information
Shelf Location Collection Volume Ref. Branch Status Due Date
158.2 DALE
Adult Non Fiction   Double Bay . On Loan . 15 Apr 2024
158.2 DALE
Adult Non Fiction   Paddington . On Loan . 26 Mar 2024
. Catalogue Record 625895 ItemInfo Beginning of record . Catalogue Record 625895 ItemInfo Top of page .
Catalogue Information
Field name Details
Record Number 625895
ISBN 1416595481
9781416595489 9781847377647
Author Dale Carnegie Training
Title The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
Edition 1st Fireside trade paperback ed.
Publisher/Date New York : Simon & Schuster, 2009.
Pagination etc. viii, 240 p. ; 22 cm.
Series Dale Carnegie training
A Fireside book
Contents note "A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
Subject Interpersonal relations
Interpersonal communication
Assertiveness (Psychology)
Communication
Corporate Author Dale Carnegie Training (Firm)
Simon and Schuster, inc
Shelf Location 158.2 DALE
Catalogue Information 625895 Beginning of record . Catalogue Information 625895 Top of page .